Policies

Sales Tax & Shipping Costs

Sales Tax

Topserve Consulting Inc. is mandated to collect sales tax in the states of California and New York; appropriate tax will be charged and calculated at checkout.

Shipping Charges

United Parcel Service (UPS) and the United States Postal Service (USPS) are the primary carriers for all training materials purchased from the Culinary Institute of America. All products ship from Hudson, NY and are charged according to the weight of the individual products. If you choose a UPS shipping method, please provide a physical address with your order; UPS will not deliver to P.O. Boxes. Also, please note that USPS packages cannot be tracked.

Delivery Options

Please note: All orders are shipped within 1 business day upon receipt of order. Actual delivery times vary depending on option selected (see below).

  • UPS Ground Delivery time varies between 2-6 days depending upon distance from New York State.
  • UPS 3rd Day Delivery within 3 business days.
  • UPS 2nd Day Delivery within 2 business days.
  • UPS Next Day/Rush Delivery Delivery within 1 business day if ordered through our Customer Service Office (800-888-7850) by 11:00 am (Eastern Time).
  • UPS International Delivery time varies between 5-12 business days depending on country selected.